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25 High St, Windsor SL4 1LN, UK – 0345 740 4404
My colleague had few old sterling pounds. The bank accepted and changed them quickly and without hassle. The staff was quick and cooperative. Overall a good experience.
I could not agree more with the previous reviews.As soon as you walk in there is someone to help you and and advise you. Then when you get to the counter there is none of this oh can we book an advisor for you. Very often the very nice ladies can see if you might be better off moving something to another account like what happened to us. Also when I was in there I could not remember where a street was,what happened next she looked it up for me and printed it she could have no sorry. The only thing I have found with HSBC is not a problem with this branch but the closing down the small villages like Dedworth and Old Windsor
116-118 Peascod St, Windsor SL4 1DP, UK – 020 3402 7730
It's nice to be seen so quickly. Staff are nice. The bank itself is large and there is plenty of room to move about. It's never overcrowded. They gave me some goodies such as a shopping bag, a pen and money box. Also they are dog friendly. Nice.
I just wanted to say that I have never had such a nice warm welcome into a bank branch than that of what I had today in Windsor! I was only going in to change a bit of money into Euros but after the experience I have just had, I am Now after being with Barclays for over 25 years going to change to this bank! Saloni and Julie are two of the most warming and welcoming people that I have come across, they are truely a credit to the store and company. I guess this is what happens when your staff are very happy doing what they do! Thank you ladies, I will be back.
Independent House, William St, Windsor SL4 1BA, UK – 01753 864568
Recently completed our remortgage with the bank. Our point of contact (Nia) was very helpful. She guided us through everything very clearly. The whole process took around 6 weeks. We found that being open and honest about every financial detail meant that any hurdle we faced was jumped quickly as we could solve any issues as they arose. Efficient, friendly and highly professional. We wouldn’t hesitate to recommend them. We have also moved our personal banking over because of the friendliness of the team - the personal touch wins hands down!
Excellent customer service. All the staff are friendly and helpful. Would highly recommend to friends and family.